Placing an order with us is safe, straightforward and simple. Here's how it works:
Ordering...
...is easy and you can do it in two different ways. Online via our secure server is the best method, but we do accept orders over the phone. We accept all the following major credit cards

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Delivery throughout the UK mainland is included in our prices, and can be 24-48 hours on many items. We will always try to arrange delivery through our carriers to suit your needs.

Returns And Refunds...
...are both easy as part of our total customer service. If for any reason you aren't happy with your purchase, we'll give you a full refund or exchange. Simply return the item in it's original packaging with your receipt to us within 7 days of purchase. If the return is the result of an error on our part, we'll also pay for the return postage costs. Please read the 'Fitness Boat' Terms and Conditions.

To locate products you can use the left hand side menu or...
Search:
Using the Search box at the top right of the screen , you can type in product names or descriptions and click on GO. Part words are fine - tread would find all products with the word treadmill in them, for example. This will bring up a list of products where the name or description matches your search.

Words separated by a space will be looked for independently but only products containing all the words entered will be returned. Enter multiple words separated by spaces (e.g. typing Rowing Machine will bring up a list of items with BOTH the word Rowing AND the word Machine).

Product Results.
once you have selected a category to view, carry on as follows:

1. Click on the More Info button view full details about the product.
2. Where asked, select your preferred options, such as colour or size.
3. You can add the item to your basket and continue shiopping.
4. Click on your Shopping basket to view the items you have selected. You can remove items or change the quantity of each item on this page.
5. Once finished, check your shopping basket is correct then proceed to the checkout. You will be able to amend your order at this stage.

Logging on.
You may register your address and credit card details at any time. This will give you quick access to your order history and also speed up the check out process.

Need help? Just send us an email customer.services@fitness-boat.com or let our friendly customer service representatives answer your questions on
(0845 3037073)